Digital Transformation Can Improve Safety Culture, Mitigate Fire Risk

Digital Transformation Can Improve Safety Culture, Mitigate Fire Risk

Digital transformation significantly enhances safety culture and fire risk mitigation by integrating advanced digital solutions into safety management systems.

Last year saw over 988 million acres of land destroyed by wildfires worldwide. The catastrophic loss of life and the financial toll—running into billions—underscore the urgency of mitigating such risks. Digital transformation, however, can make significant strides in reducing power outages and preventing bushfires caused by trees and other vegetation contacting power lines. 

When embarking on a comprehensive revision of a safety management system, the goal should be to foster a culture where people work safely because they genuinely see the value in doing so, not because a rule or procedure mandates it. This approach incorporates the three principles of what is termed “safety differently”:


  1. People are the solution, not a problem to control.
  2. Safety is an ethical responsibility, not a bureaucratic accountability.
  3. Safety is the presence of positive capacities, not the absence of negative events.

Driving these objectives requires recognizing the need for better lead indicators and credible data. Paper-based systems, while comprehensive, can be difficult to manage as the business expands, but a digital solution allows the tailoring of content to suit specific risk management and business objectives, capture information from field-based users on phones and tablets, and seamlessly deliver that to the back end for analysis.

A digital solution enables redesign and development on all of the forms that are part of the transition. Every form now starts with a purpose and explains why it’s important, whether from a legal, safety, organizational or client perspective.

From a compliance perspective, it is important to remove the potential for workers to omit information. Where information is required, simply make that field mandatory, and the form won’t be submitted until that information is captured.

Geo-locations and timestamps in forms are also two real drivers of change in ensuring people are following procedures. These allow the identification of when and where various stages of forms are being completed, which helps clarify where improvements could be made.

In the case of our business, two forms in particular demonstrate how the digital solution has helped move from reactive to proactive. The first involves felling trees, which is a critical risk within the business, especially when workers are doing it around electrical networks. There’s a whole range of protocols that need to go into place to do it safely. A tree felling stump evaluation form is used after felling a tree. Then workers take a photo of the stump and self-rate how successfully they have done this.


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